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Individual Items

1. Shipment methods

Individual items are sent via the very reliable international airmail service by the Hong Kong Post Office. http://hongkongpost.com

It normally takes 4 to 7 business days to arrive at most destinations worldwide, although there are variances which may go up to 2 weeks. For reliable express shipment, you can choose UPS as your shipping option at a higher shipping charge. You should receive the products within 5 days.

2. Return policy

At enjoyingautumn , your satisfaction is paramount - you will always enjoy a 30-day Money Back Guarantee. It works very simple. When you make a purchase with us, regardless of value, you can return the product(s) within 30 days from the date we first shipped your order for refund or same value replacement.
Whether the product is defective, seems defective, or that you change your mind and simply do not like it, you are welcome to send it back to us and we will issue you a FULL REFUND once we have received the product in question. Alternatively, you can choose a replacement of the same product or product of the same value.

Warranty period: 90 days warranty for all products except digital camera of which the warranty period is one year.
However, the original and return shipping and handling charges will not be refunded or reimbursed under all circumstances. And we are not responsible for returned products lost in post.

3. Disclaimer

We are not responsible for wrong addresses. Shipping and Handling charges cover much more than postage costs. It mostly includes the quality control overhead, order processing operations and packaging materials.
Last Updated: 28 Aug 2009 21:05:09 PDT home  |  about  |  terms  |  contact
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